Returns & Exchanges
At Clinikally, we ensure your fashion experience is seamless with a flexible 30-day return policy for all unworn and tagged apparel. If you are not completely satisfied with your fit, we make the exchange process quick and effortless.
Return Process
- 1.Initiate Request
Log into your Clinikally account and select the order you wish to return to receive a unique Return Authorization number.
- 2.Prepare Package
Place the items in their original packaging, ensuring all designer tags, hygiene seals, and labels are intact and attached.
- 3.Ship Items
Affix the prepaid shipping label provided in your email and drop off the parcel at any authorized courier location.
- 4.Quality Check & Refund
Once our warehouse team verifies the condition of the garment, your refund or exchange will be processed within 5-7 business days.